Website accessibility audits that show who's locked out (and what to fix first).
A website accessibility audit should tell you who can't use your site, and why. A scanner catches what a machine can see. Then a person tests your site the way your visitors do. That means by keyboard, by screen reader and against the WCAG 2.2 AA contrast ratios. You get a findings list ranked by who each problem stops.
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We take your team through the report and answer the questions it raises. Together we agree which findings get fixed first, and by whom.
What we deliver
Walkthrough session
Fix order agreed
Raw test data handed over
Retest window booked
Baseline recorded
14 Oct
The long read
What a website accessibility audit can and can't tell you.
An audit is a measurement. It measures some things well. Others it leaves to the people who fix the site.
01
A scanner reads the code. People use the page.
An automated tool reads the code and checks it against rules. It's fast, thorough and honest about what it finds.
It can tell you a button has no name. It can't tell you whether the order makes sense when you tab through the page. Nor can it judge whether an image description says anything useful.
That judgement takes a person with a keyboard and a screen reader. It's where most of the audit time goes.
What a scanner can check on its own
Checkable by a scannerNeeds a person
LabelsColourImagesErrorsFocusOrder
Illustrative: the rough shape of the split, not a measurement. Every site in scope is tested both ways.
02
The ranking matters more than the count
A report with 300 findings sounds thorough. Usually it's 10 problems repeated across 30 templates, and the count is the least useful number in it.
So we group findings by pattern and rank them by who they stop. An unlabelled field on the enquiry form outranks a decorative image on the blog.
That order decides whether a report gets fixed or gets filed.
the count is the least useful number in it
03
An audit reports conformance. Nobody can certify it.
There's no official WCAG certificate, and there's no certificate an audit can hand you that makes a site compliant.
What you get is an honest, dated record. It shows which success criteria the site meets on the day we test it, which it fails, and the evidence for each.
That record is what your accessibility statement should rest on. It's also the baseline every later change gets measured against.
no certificate an audit can hand you
04
Where the audit stops and the fixing starts
We report, we suggest the fix, and we show the markup where it helps. But fixing is a separate job, and we keep it separate on purpose so the report stays an honest measurement.
If your own developers are doing the work, we write the report for them. If you'd rather we did it, that's our accessibility fixes service, and it starts from this report.
fixing is a separate job
Send us your web address.We'll show you where people get stuck.
Your website talks to the software you already run.
We pick the platform that suits your business. Then we connect the
site to your booking system, your CRM and your ad accounts, so every
enquiry lands where your team already works.
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Questions
Accessibility audit questions, answered straight.
What you need to know before we start a conversation.
No, because there's no official WCAG certificate to give. A website accessibility audit reports how your site measures against WCAG 2.2 AA on the day we test it. It doesn't certify or guarantee compliance, and nobody selling a certificate can either. You get a dated record to build an accessibility statement on.
Which version of WCAG do you test against?
We test against WCAG 2.2 at level AA, the current W3C Recommendation. It carries the 2.1 criteria forward and adds newer ones on focus visibility, target size, dragging and accessible sign-in. Every finding in the report names the exact success criterion it fails.
Which screen readers do you test with?
We test with a desktop screen reader and a mobile one, on the browsers your visitors use. Each finding notes the combination we reproduced it on. That way your developer can check the fix in the same setup before marking it done.
How long does an accessibility audit take?
It depends on how many templates and key paths are in scope, since that's where the testing hours go. A small brochure site moves faster than a booking platform. You get the dates in writing before you commit, along with a fixed quote.
What does it cost?
Every audit gets a fixed quote with line items after a free 15-minute call. The price follows the templates and key paths we test, not the page count. If the testing takes longer than we planned, that's our problem, not another invoice.
Do accessibility problems affect search?
Some of them overlap. Descriptive headings, link text and image alternatives help search engines read a page as well as people. We never sell an audit as an SEO fix. But the two rarely pull in different directions, and the fixes often help both.
We run a health practice. Does that change the audit?
It changes the weighting. Your booking and intake forms are usually the paths that matter most, so we test those first and hardest. That includes their error messages, which are often where a patient using a screen reader gives up and calls instead.