Our website monitoring checks your site around the clock, including the parts that earn money, like the enquiry form and the checkout. When something fails, a person on our team is alerted and starts on it.
Partner badges you can look up, numbers straight from client dashboards, and the businesses whose websites we've built. Here's the scoreboard so far.
What we do
“The entire process was seamless, easy, and incredibly user-friendly. They were patient and flexible with all the changes and back-and-forth... Most importantly, they absolutely nailed the brief.”
5 stars Google review
What is included
Four rules that separate useful monitoring from a dashboard nobody opens.
A homepage can load while the form behind it fails. We send test enquiries and run test checkouts, the way a customer would.
How a build runsA failure is checked a second time first, so the alerts that arrive are genuine and get acted on.
See the workA named person on our team takes each alert, with an escalation contact if they do not answer. Nothing waits in a shared inbox.
The proof we showThe monthly note lists each incident, what caused it and what changed, so the same failure does not happen twice.
Questions people askThe argument
Around the clock
Found by the checks before customers notice.
When a customer complains
Found out from an annoyed email.
Checked twice
A second check rules out false alarms.
One check, one guess
False alarms, or no alarm at all.
Forms and checkout too
The paths that earn, tested end to end.
The homepage loads
The form has been broken for a week.
A person on our team
Alerts go to someone who acts on them.
An inbox nobody reads
An inbox of 200 alerts, all ignored.
An optional status page
Customers see what is wrong and when it is fixed.
Silence
Customers guess, then ring.
How it runs
You see the page plan before design starts, and the design before we build. So there are no nasty surprises at the end.
Week 1
We list what has to keep working: the pages that earn, the forms, the checkout, the booking tool and everything they depend on.
What we deliver
What do people search before they call you?
Week 1
Checks run around the clock, with each critical path tested the way a customer would use it.
What we deliver
Monthly searches
Weeks 1 to 2
Alerts go to a person on our team, and each failure is confirmed by a second check before anyone is disturbed.
What we deliver
Sentient / Inter
14.05:1Week 2
If you want one, a public status page tells customers what is working, what is not, and when it was fixed.
What we deliver
Every month
A monthly note gives the uptime for each check, every incident with its cause, and anything that is slowly getting worse.
What we deliver
Baseline recorded
14 OctThe long read
Knowing the site is down is the easy part. Knowing quickly, being sure, and having someone act on it is the service.
Outages rarely take a whole site down. More often a form stops sending, a payment step errors, or a booking widget fails to load, and the site looks fine.
A check that only asks whether the homepage loads will stay green through all of it.
So we test the paths that earn. We send a test enquiry, run a test checkout, and confirm that each one arrives.
Illustrative: the shape of an unwatched failure, not a measurement. A form check means you hear about it far sooner.
Monitoring that emails a shared inbox produces 2 kinds of alert: false ones and ignored ones.
After the tenth false alarm, the one that matters is ignored with the rest.
So we confirm a failure with a second check before anyone is told. Then we tell a person on our team, with an escalation if they do not respond.
When a site is down, people ring, email and post about it. Most of them only want to know whether the fault is theirs or yours.
A public status page answers that. It says what is affected, that someone is working on it, and when it was fixed. A customer who knows you are on it is far more patient than one who is guessing.
It is optional. The businesses that take bookings usually want one.
A check can tell you the site is down. It cannot patch a plugin, restore a backup or move a host.
That is why the alert needs somewhere to go. On our care plans it goes straight to the people who maintain, secure and host the site. The person who hears about the fault can fix it.
Case studies
Speech Clinic
A search-led structure giving each therapy and each mobile service area its own page to land on.
Scope of work
MedPrescribe
An e-prescribing platform positioned as a product, automating booking through to delivery.
Scope of work
First Class First Aid
A booking site built around the codes employers send, not the course names.
Scope of work
Ovaya
An at-home fertility treatment page answering what arrives, when, and who watches each cycle.
Scope of work
Full Body MRI
A whole-body screening scan surfaced by the organ or condition people actually search for.
Scope of work
Search proof
Shopify Partner
Shopify stores built so search can read the whole catalogue, with tracking on every sale.
Google Partner
Partner status you can look up in Google's own directory. Every result above comes with the screenshot behind it.
Where we work
Engagements
Know it is up
For a brochure site where the pages and the enquiry form are what has to keep working.
Know it works
For a site that takes bookings or payments, where an hour offline is revenue you can count.
Tools and integrations
We pick the platform that suits your business. Then we connect the site to your booking system, your CRM and your ad accounts, so every enquiry lands where your team already works.
Client results
“Up until working with Casey, we had only had poor to mediocre experiences outsourcing work to agencies... instead of needing babysitting like the other agencies we worked with, he was not only completely dependable but also gave us sound suggestions on how to get better results.”
“Since going with Casey and his team, we have had nothing but wins! They are great communicators, but more importantly, have got awesome results with low lead costs.”
“As an experienced health professional I am a hard sceptic. Casey and his team over delivered on my project with an A+ website design having actively listened to every point I was seeking.”
“Casey has been an absolute standout! His personalised approach has been nothing short of incredible. We have had amazing results from the get-go.”
“Excellent company to deal with and their web design is incredible. Would use them again and again.”
“Casey was so empathetic and patient in listening to my ideas. He asked all the right questions and got me thinking on aspects I hadn't considered. He goes above and beyond.”
“If you're looking for a highly experienced, knowledgeable and ideas-driven marketing agency, look no further... He's helped transform our business from a fairly humble start-up to a fast growing and highly regarded service provider.”
“We have worked with Casey on a number of website projects and are super impressed with his promptness, communication, professionalism, and knowledge of the full suite of digital marketing... You and your team are second to none!”
“[They have] truly exceeded my expectations... They handle every detail with care, addressing any concerns or inquiries I had with remarkable responsiveness and genuine accommodation. The end result was nothing short of fantastic.”
Research & Articles
Conversion tracking breaks when people decline cookies or block scripts. How consent mode and server-side events keep your lead numbers useful and private.
Product page design for online stores: what to show, in what order, and what Australian Consumer Law expects of your prices, returns and reviews. A checklist.
An NDIS provider website serves participants, families, support coordinators and plan managers. How to build one each of them can use, built to WCAG 2.2 AA.
Questions
What you need to know before we start a conversation.
Not answered here? Ask us directly
Around the clock, on an automated schedule. Each failure is confirmed by a second check before an alert goes out, which stops false alarms wearing everyone down. Forms and checkout are tested on their own schedule, the way a customer would use them.
The paths that earn: enquiry forms, checkout and booking, plus the certificates and domain renewals that take a site down when they lapse. Each is tested the way a customer would use it.
A person on our team, through the channels you agree, with an escalation contact if they do not respond. After-hours alerts are part of the full coverage plan, and your quote sets out exactly when they run.
No. Test enquiries are marked and routed so they prove the form works without reaching your team or skewing your reports.
A fixed monthly fee, set by how many paths are checked and whether after-hours alerts are included. You get the number before you commit, and there is no lock-in contract.
A short outage rarely matters. Repeated or long ones can, because search engines that keep meeting errors visit less often. Hearing about a fault early is how you keep outages short.
Not always. It helps most when customers depend on the site to book or pay. If you want one, it runs on your own subdomain and we update it during every incident.
