A website privacy policy that's actually about your website.
Your website privacy policy should describe the site you run. We map what your site collects, where it sends it and which scripts run before anyone agrees. Then we bring the policy, the consent banner and the forms into line with the Australian Privacy Principles. It's practical website work, and it isn't legal advice.
“The entire process was seamless, easy, and incredibly user-friendly. They were patient and flexible with all the changes and back-and-forth... Most importantly, they absolutely nailed the brief.”
We draft the policy from the data map in plain language. It's ready for your lawyer to review where it needs to be.
What we deliver
Plain-language policy draft
Tools and locations named
Contact and complaint route
Handover and change log
Baseline recorded
14 Oct
The long read
What privacy actually means on a website.
The law is the Privacy Act and its 13 Australian Privacy Principles. On a website, it comes down to a few things you can check.
01
Most policies start life as a copy
A privacy policy is often the last page written and the first one copied. It arrives from a template or another business and names tools you've never used.
That leaves you with a document that promises things the site doesn't do. It also says nothing about the things it does.
We start from the site instead: what it collects, where it sends it, and how long it keeps it.
promises things the site doesn't do
02
Consent that arrives after the tracking is too late
Plenty of banners ask the question politely while the analytics and ad tags load underneath. By the time a visitor clicks, the tags have already fired.
We put the order right. Scripts that track wait for a yes. A no is as easy to give as a yes, and the site remembers the choice next time.
the tags have already fired
03
Data you never collect can't leak
Every field on a form is a promise to protect what goes into it. A date of birth on a callback form adds risk and rarely adds a lead. So does a street address on a newsletter signup.
So we cut every form to what you act on. Data you never collect can't leak, and it never needs a line in the policy.
How much of a form gets used
Fields acted onCollected, never used
CallQuoteBookIntakeSignupJobs
Illustrative: the shape an untrimmed set of forms takes, not a measurement of yours.
04
We fix the website. Your lawyer gives the advice.
We know how websites collect and move data, and what the Australian Privacy Principles expect a site to show. But we aren't your lawyer, and nothing we produce is legal advice.
Your business may handle health information, store data overseas or rely on an exemption. If so, we say it plainly and recommend a legal review before the policy goes live. Our job is to make sure the document they review describes the site accurately.
we aren't your lawyer
Show us your site.We'll show you what it collects.
Your website talks to the software you already run.
We pick the platform that suits your business. Then we connect the
site to your booking system, your CRM and your ad accounts, so every
enquiry lands where your team already works.
“Up until working with Casey, we had only had poor to mediocre
experiences outsourcing work to agencies... instead of needing
babysitting like the other agencies we worked with, he was not only
completely dependable but also gave us sound
suggestions on how to get better results.”
Chris Jellis Domain Health
“Since going with Casey and his team, we have had nothing but
wins! They are great communicators, but more importantly, have got
awesome results with low lead costs.”
AN
Anneke Founder, Gentle Wombat
“As an experienced health professional I am a hard sceptic.
Casey and his team over delivered on my project
with an A+ website design having actively listened to every point I was
seeking.”
MT
Monica T Google review
“Casey has been an absolute standout! His personalised
approach has been nothing short of incredible. We have had amazing results from the get-go.”
AT
Allan Tomlinson Google review
“Excellent company to deal with and their web design is incredible. Would use them again and again.”
SP
Stephanie Poma Google review
“Casey was so empathetic and patient in listening to my ideas.
He asked all the right questions and got me thinking on aspects I
hadn't considered. He goes above and beyond.”
“If you're looking for a highly experienced, knowledgeable and
ideas-driven marketing agency, look no further... He's helped transform our business from a fairly humble start-up to a fast growing and highly regarded
service provider.”
SP
Storm Parker Google review
“We have worked with Casey on a number of website projects and
are super impressed with his promptness, communication,
professionalism, and knowledge of the full suite of digital
marketing... You and your team are second to none!”
MV
Mark Anthony Valle Google review
“[They have] truly exceeded my expectations... They handle every detail with care, addressing any concerns or
inquiries I had with remarkable responsiveness and genuine
accommodation. The end result was nothing short of fantastic.”
Conversion tracking breaks when people decline cookies or block scripts. How consent mode and server-side events keep your lead numbers useful and private.
AHPRA advertising guidelines cover every page of a clinic website. What section 133 means for your testimonials, claims, titles and reviews, in plain English.
Product page design for online stores: what to show, in what order, and what Australian Consumer Law expects of your prices, returns and reviews. A checklist.
Questions
Privacy questions people ask about their website.
What you need to know before we start a conversation.
No. We're a website team. We map what your site collects, fix how it collects it and draft the policy wording. Some stakes are high, such as health details or data stored overseas. There, we recommend a privacy lawyer reviews the policy before it goes live.
Does the Privacy Act apply to my business?
Many small businesses under the turnover threshold are exempt. Some are covered whatever their size, including health service providers. We can show you exactly what your site collects and where it goes. Whether your business is covered is a question for your lawyer.
Do we need a cookie banner in Australia?
Australian law doesn't name cookie banners the way European rules do. But tracking that can identify a person still falls under the Australian Privacy Principles. Asking first is the clearest way to show you have a basis for it, and it costs you very little.
Will asking for consent hurt our analytics?
You'll see fewer tracked visits from people who decline, and that's the point of asking. Aggregate figures still show overall demand. The data you do keep was collected with permission, so you can use it without wondering who agreed to what.
How long does a privacy review take?
It depends on how many forms and third-party tools your site runs. Consent setup on its own is the shorter job. A full review with a new policy takes longer. Either way, you get the dates in writing before you commit.
What does it cost?
Every privacy job gets a fixed quote with line items after a free 15-minute call. The price follows the forms and third-party tools on your site. If the work takes longer than we planned, that's our problem, not another invoice.
We run a clinic. Is there anything extra?
Yes. Health information is sensitive information under the Privacy Act, so intake and booking forms need express consent and a clear collection notice. After the OAIC's 2026 pixel rulings, we keep Meta, TikTok and Google Ads pixels off health pages unless visitors give express opt-in.